So to the parent who didn't want to be in the room for that painful procedure, I am sorry. I'm sorry I judged you and thought I knew what was right. I'm sorry you even had to make that decision. And I'm sorry I didn't understand the stress you must have been experiencing.
To the parent who chose to stay in the room, I am sorry. I'm sorry I assumed you were tough enough to see your baby in pain. I'm sorry I allowed the hospital to become routine and label procedures as 'easy'. And I'm sorry I didn't check-in after the procedure to see how YOU were doing after experiencing that pain.